Communication

WhatsApp Business

Run admissions on WhatsApp — without losing context

Connect your WhatsApp Business number via Meta Cloud API. Conversations land in a shared inbox attached to leads and students, so every counsellor sees full history.

Book a demo All integrations

Built into Nurture

WhatsApp Business works natively inside the Nurture admissions, fees and communication workflows — no extra setup, no separate tools.

Capabilities

What you get

Shared WhatsApp inbox with auto-assignment

Approved templates for quick replies

Lead-status triggers and reminders

Two-way conversations from the lead card

Bulk announcements with delivery reports

Media, documents and voice notes supported

How it works

From zero to live in three steps

Connect via Meta Cloud API

Plug in your WhatsApp Business number — we walk you through Meta verification.

Route conversations

Incoming chats auto-assign to the right counsellor based on source, course or branch.

Automate at scale

Send approved templates on triggers — new lead, fee due, demo booked, no-show follow-up.

Where it shines

Common use cases

Instant first response to ad leads (Meta, Google, webform)

Fee-due reminders with a payment link in the same chat

Demo / counselling confirmations and reschedules

FAQ

Questions, answered

Is this the official WhatsApp Business API?

Yes — we use Meta's Cloud API. No unofficial workarounds.

Do I need pre-approved templates?

For outbound business-initiated messages, yes. We help you set them up.

Can multiple counsellors use the same number?

Yes — that's the point. Conversations are auto-assigned and visible to the team.