Refund Policy

You can cancel your subscription at any time. Access continues until the end of the billing period already paid for.

Cancelling stops future renewals; it does not automatically trigger a refund for the current period.

If you are billed in error, or charged after a cancellation was requested, we will refund the amount in full.

Refund requests for a newly started subscription must be raised within 7 days of the charge and before significant usage of the platform.

Annual plans may be refunded on a pro-rata basis at our discretion where the service could not be delivered.

One-time onboarding, data migration, and custom implementation charges are non-refundable once the work has started.

Usage-based charges such as messaging or telephony credits already consumed are non-refundable.

Email hello@nurtureapp.in from your registered address with the invoice reference. Approved refunds are processed to the original payment method, typically within 7–10 business days.