Ozonetel Telephony
Enterprise cloud telephony, wired into your CRM
Connect your Ozonetel account to Nurture for click-to-call, IVR and agent routing. Every inbound and outbound call is tracked on the right lead automatically — so your calling team works from one screen.
Calling Priya Sharma
+91 98765 43210 · Lead #4821
What's inside
What you get with Ozonetel Telephony
Not just a connection — real capabilities your team will use every day, each with a payoff you can measure.
Click-to-call from every lead
Counsellors call straight from the lead or student card — no dialling, no switching apps. IVR and agent routing send inbound calls to the right person automatically.
Why it matters
More conversations per counsellor per day, and no enquiry ever waits because someone was dialling the wrong number.
Recordings & outcomes on the timeline
Every call is logged with duration, recording and outcome on the lead's timeline. Managers can review conversations without asking for updates.
Why it matters
You can coach your team on real conversations, settle 'but nobody called me' disputes instantly, and keep quality consistent as the team grows.
Missed-call recovery
When a call is missed — after hours or when lines are busy — Nurture triggers an automatic callback task and a WhatsApp nudge to the lead.
Why it matters
Enquiries that would have silently gone to a competitor get a second chance — missed calls stop being lost revenue.
How it works
Up and running in three steps
Setup
Connect your account
01 — Connect Ozonetel Add your Ozonetel account details inside Nurture's integrations settings.
Routing
New activity lands in Nurture
New enquiry · Website
just now
Anita K. · Counsellor
Branch 1 · JEE batch
02 — Map your agents Link each counsellor in Nurture to their Ozonetel agent once.
Automation
Runs on its own, at scale
03 — Call and track Click to call from a lead; inbound calls are matched and logged automatically.
Ozonetel Telephony
Everything you need, built in
Click-to-call, IVR, agent routing and inbound call tracking with your Ozonetel account.
Try it freeRecent recordings
LIVEAdmission call · 6:12
Rahul V. · fee discussion
Follow-up · 3:48
Sneha M. · demo confirmation
Enquiry · 4:05
Karan D. · course details
Click-to-call from any lead or student card
Map each counsellor to an Ozonetel agent
Inbound call tracking via webhooks — calls land on the matching lead
IVR and agent routing for incoming enquiries
Automatic call logging on the activity timeline
Where it shines
Built for real institute workflows
Click-to-call from lead
Large calling teams already using Ozonetel
Questions, answered
Do I need an Ozonetel account?+
Yes — Ozonetel provides the telephony. Nurture integrates with your existing Ozonetel setup.
Can I use Ozonetel and Voxbay?+
Both are supported as telephony options — choose the provider your team uses.
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Voxbay Telephony
Click-to-call, manual dialer, call logging and agent extensions for your team.
See Ozonetel Telephony inside Nurture
Book a 30-minute walkthrough — we'll show you live, with your data.